Do sellers on Droparu.com ship internationally?

Currently, sellers on Droparu.com only ship within Alidropshiping Area.

Are faster delivery options available at my location?

Faster delivery options available at Alidropshiping covering area because we are working only with ePacket which is much faster delivery option to delivered your parcel.

What is the estimated delivery time?

Seller generally procure and ship the items within the times specified. These timelines are based on business days and exclude public holidays. For local area it takes 4-5 days and for global seller 20-65 days.

What factors is the estimated delivery time based on?

The destination to which you want order shipped to and the seller’s location. Product availability with the seller.

Which payment methods can I use on Droparu.com?

On our website you can use the following payment methods:
Visa, MasterCard, Maestro, American Express, Bkash, Rocket, DBBL Nexus Card, Mcash, Brac bank Card, and Droparu.com Pocket.

How can I pay with my credit card or debit card?

On our website you can pay with Visa (credit and debit cards), MasterCard, Maestro debit cards, and American Express. .

Please follow the steps below:.
-If you linked your card to your account .
Choose the payment method.
Confirm and Pay.

-If you haven’t linked your card to your account.
On the checkout page, enter your card details and the type of card will automatically be recognized. .
Click Pay Now and your order will be verified within 24 hours. .

How can I pay in my local currency?

Visa, MasterCard, Maestro, American Express, Bkash, Rocket, DBBL Nexus Card, Mcash, Brac bank Card, and Droparu.com Pocket.

Can I use other payment methods such as Paypal, installment, COD, Discover card?

Currently, the following payment methods are accepted on Droparu.com:
Visa, MasterCard, Maestro, American Express, Bkash, Rocket, DBBL Nexus Card, Mcash, Brac bank Card, and Droparu.com Pocket.

All payments on Droparu.com are only released to the seller after you have confirmed your order was received in satisfactory condition. Please do not transfer payments directly to seller. Only transactions made on Droparu.com are covered by our Buyer Protection program. .

Why do I see different prices for the same product?

You could see different prices for the same product, as it could be listed by many Sellers. .

Is installation offered for all products?

Installation and demo are offered for certain items by sellers through the brand or an authorised service provider. Please check the individual product page to see if these services are offered for the item. .

Is it necessary to have an account to shop on Droparu.com?

After selecting you add to cart, you can proceed to invoice directly. You can create account to add to cart steps, it’s not necessary to log into your Droparu.com account to shop. Shopping as a logged-in user is fast & convenient and also provides extra security.
You’ll have access to a personalised shopping experience including recommendations and quicker check-out.

How do I cancel my order?

If your order is not yet on its way to you, you can cancel it by login in to your account, click on “My Orders”, and from the list of orders you have placed you can click on Manage on the top right of the order and “Cancel” your order after selecting the right reason.